| OUR SERVICE. YOUR SECRET. |
| HOME OFFICE AUTO |
| (281) 610-4065 P.O. Box 8766 The Woodlands, TX. 77387 |
| OFFICES & COMMERCIAL ACCOUNTS |
| (P)RESIDENTIAL MAID SERVICE |
| CARPET CLEANING HARD FLOORS & VCT |
| MOVE-INS MOVE-OUTS MAKE-READY |
| WINDOW CLEANING |
| MOBILE CAR WASH & DETAILING |
| MOBILE POWER WASHING HOT OR COLD |
| RESIDENTIAL TRASH PICK-UP |
| SHOWER STALL GLASS & LEXAN RESTORATION |
| TESTIMONIALS |
| OUR COMPLETE LINE OF SERVICES Click the picture. A new page will open. |
IS A MEMBER OF THESE ORGANIZATIONS |
| WE ACCEPT |
| BEAD BLASTING SODA BLASTING SALT BLASTING |
| VOLUNTEER |
| READ THE STORY THIS PAGE |
| We trust "The Secret Service" every day. They're life-savers! |
| VOTED MAID SERVICE IN THE WOODLANDS SURVEY RESULTS HERE |
| COMMERCIAL CLIENTS ONLY |
Here at The Secret Service, we feel that clean is clean. Cleaning is what we FEEL, not what we DO. That is the
reason we have such a diverse range of services, from residential maid service to restoration services, car
washing and more. Everything we do is geared toward making lives easier, and offering services that will bring
value into the lives of the people who live and work in the communities we serve.
As the owner of this company, I am reminded almost daily of the kind of service you experience: the rude clerk
at the mall, the wrong to-go order you don't find out about until you get home, the damaged product you
received in the mail (or that never arrived), the contractor who left you waiting for hours, the horrible waiter you
had at the restaurant .... I experience those too. It is frustrating to order from service companies and personnel
who are obviously not in business to give good service! Not just cleaning services, but ALL services.
We are not perfect. We have, and will continue to make mistakes. That's what happens when you manage
people. The real test is the response you get when you call with an issue. That is where cleaning companies
succeed or fail. And if you are wondering how we respond, here's a hint: we have been in business since 2002,
and have had double-digit growth every year since. If that doesn't convince you, please visit our
"TESTIMONIALS" page, or just hire us and find out for yourself!
Someone once told me, "Be successful and the money will follow." That is the principle on which we operate.
To me, that message means "make your clients happy." We are not about the bottom line. We are about the
business of making your life easier through cleaning and related services.
"Yes, we earn a living doing this, but it is our clients' happiness that is our true reward."
--Brian Domingue
Founder and President
The Secret Service was founded, and operates in The Woodlands and south Montgomery County/north Harris
County. You are our neighbors and we approach every service and every visit with that as our operating
principle. We don't want to share a backyard with a neighbor who feels we have not given them a fair deal.
To that end, we have decided never to give a quote to anyone without inspecting the job first. If that means we
lose a job because someone is in a rush, then we lose the job. There is nothing more effective than shaking
your hand and talking one-on-one about what YOU want and need, so you receive a very accurate, clear and
concise proposal. You and your requirements cannot be compared to the requirements of the client we met
with the day before.
We stand behind our quotes. Not once since our founding in 2002 have we ever gone back to a client to ask for
more than we quoted. We would rather lose money on a job than earn the reputation that a back-end charge
would bring us. With long-term clients, we do have to raise prices periodically due to market conditions, gas
prices, insurance, payroll costs, etc., but we always notify our clients in advance and give them the option to
stay with us or shop for another service. You would never see an increase on your bill that you had not
approved or of which you had not been notified.
Another neighborly approach we take to cleaning is not to require our clients to pay for an initial top-to-bottom
cleaning. Many services require this and, in theory it works, but there are many houses that don't need it, or
homeowners who can't afford it, and we're not about to try to up-sell a service to someone when either of those
conditions exist! We will, and often do a Spring cleaning the first time, but only when the client requests it. And
at times, the first clean may cost a little more, but that is always addressed with you before we start.
Since its inception in 2002, The Secret Service, Cleaning Service, LLC, has taken the approach that we want to
be the service our clients can lean on to make their lives easier. And, it was apparent within our first year of
operation that that is exactly what our neighbors in south Montgomery County need.
We started as a simple cleaning service focused only on dusting, vacuuming, cleaning restrooms, taking out
trash, and other everyday cleaning tasks. Clients were so impressed with the service they received, we were
continually asked if we could take on other cleaning and maintenance responsibilities such as window
cleaning, floor stripping, power washing and more.
After a considerable number of requests, and to accommodate our growing list of large commercial clients, we
began expanding our services to become the type of company we envisioned from the start: a cleaning
company our clients could lean on.
Company owner Brian Domingue is very involved in the local business community, and keeps a keen eye open
for opportunities to improve and expand the services available through The Secret Service. To this end, The
Secret Service has a proven, rock-solid group of professional service providers who share in Mr. Domingue's
commitment to providing quality service with a smile and a sense of community.
The Secret Service is a longstanding member of the South Montgomery County Woodlands Chamber of
Commerce (SMCWCC), and has been involved in many functions with them, most notably the Taste of the
Town fundraiser where The Secret Service provides the trash service for the event.
Through its involvement with the chamber and other activities, The Secret Service has garnered accolades and
references from many community leaders including State Representative Rob Eissler and SMCWCC President
Karen Hoylman to name a few. The Secret Service has also been nominated twice to receive the Montgomery
College Small Business of the Year award.
We have donated our services to the SMCWCC, the Montgomery County Food Bank, the American Heart
Association, the American Lung Association, the Susan G. Komen Breast Cancer Foundation, The United Way,
and to various schools in and around The Woodlands raising money to increase or enhance school resources.
Our most committed volunteer efforts have been for the ABC television show
Extreme Makeover: Home Edition. The first house we helped with was in
East Bernard, TX., where we spent two days helping to clean up the work site in and
around the new home built for the Kubena family, whose twin seven-year-old girls both
have leukemia. (Season 3, Episode 18).
The second Extreme Makeover house we helped with was for the Johnson family in 2010 on the south end of
Houston. Eric and Elaine Johnson, who have five daughters of their own, run a marriage counseling service in
the inner city, helping keep parents together, and keeping kids from growing up in broken homes. (Season 8,
Episode 3).
We are in this business to give the consumer what we would want from a cleaning service, and to a larger
degree, from EVERY service: sincerity, concern for your satisfaction, a fair price and good value. If you think
your phone company, your cable company, your last cleaning service, your bank or mortgage company, your
doctor, or even your hairdresser treats you better than The Secret Service, then we aren't doing our jobs.
Hire the insured and bonded cleaning services of The Secret Service today. We would be honored to work for
you. 281.610.4065.
reason we have such a diverse range of services, from residential maid service to restoration services, car
washing and more. Everything we do is geared toward making lives easier, and offering services that will bring
value into the lives of the people who live and work in the communities we serve.
As the owner of this company, I am reminded almost daily of the kind of service you experience: the rude clerk
at the mall, the wrong to-go order you don't find out about until you get home, the damaged product you
received in the mail (or that never arrived), the contractor who left you waiting for hours, the horrible waiter you
had at the restaurant .... I experience those too. It is frustrating to order from service companies and personnel
who are obviously not in business to give good service! Not just cleaning services, but ALL services.
We are not perfect. We have, and will continue to make mistakes. That's what happens when you manage
people. The real test is the response you get when you call with an issue. That is where cleaning companies
succeed or fail. And if you are wondering how we respond, here's a hint: we have been in business since 2002,
and have had double-digit growth every year since. If that doesn't convince you, please visit our
"TESTIMONIALS" page, or just hire us and find out for yourself!
Someone once told me, "Be successful and the money will follow." That is the principle on which we operate.
To me, that message means "make your clients happy." We are not about the bottom line. We are about the
business of making your life easier through cleaning and related services.
"Yes, we earn a living doing this, but it is our clients' happiness that is our true reward."
--Brian Domingue
Founder and President
The Secret Service was founded, and operates in The Woodlands and south Montgomery County/north Harris
County. You are our neighbors and we approach every service and every visit with that as our operating
principle. We don't want to share a backyard with a neighbor who feels we have not given them a fair deal.
To that end, we have decided never to give a quote to anyone without inspecting the job first. If that means we
lose a job because someone is in a rush, then we lose the job. There is nothing more effective than shaking
your hand and talking one-on-one about what YOU want and need, so you receive a very accurate, clear and
concise proposal. You and your requirements cannot be compared to the requirements of the client we met
with the day before.
We stand behind our quotes. Not once since our founding in 2002 have we ever gone back to a client to ask for
more than we quoted. We would rather lose money on a job than earn the reputation that a back-end charge
would bring us. With long-term clients, we do have to raise prices periodically due to market conditions, gas
prices, insurance, payroll costs, etc., but we always notify our clients in advance and give them the option to
stay with us or shop for another service. You would never see an increase on your bill that you had not
approved or of which you had not been notified.
Another neighborly approach we take to cleaning is not to require our clients to pay for an initial top-to-bottom
cleaning. Many services require this and, in theory it works, but there are many houses that don't need it, or
homeowners who can't afford it, and we're not about to try to up-sell a service to someone when either of those
conditions exist! We will, and often do a Spring cleaning the first time, but only when the client requests it. And
at times, the first clean may cost a little more, but that is always addressed with you before we start.
Since its inception in 2002, The Secret Service, Cleaning Service, LLC, has taken the approach that we want to
be the service our clients can lean on to make their lives easier. And, it was apparent within our first year of
operation that that is exactly what our neighbors in south Montgomery County need.
We started as a simple cleaning service focused only on dusting, vacuuming, cleaning restrooms, taking out
trash, and other everyday cleaning tasks. Clients were so impressed with the service they received, we were
continually asked if we could take on other cleaning and maintenance responsibilities such as window
cleaning, floor stripping, power washing and more.
After a considerable number of requests, and to accommodate our growing list of large commercial clients, we
began expanding our services to become the type of company we envisioned from the start: a cleaning
company our clients could lean on.
Company owner Brian Domingue is very involved in the local business community, and keeps a keen eye open
for opportunities to improve and expand the services available through The Secret Service. To this end, The
Secret Service has a proven, rock-solid group of professional service providers who share in Mr. Domingue's
commitment to providing quality service with a smile and a sense of community.
The Secret Service is a longstanding member of the South Montgomery County Woodlands Chamber of
Commerce (SMCWCC), and has been involved in many functions with them, most notably the Taste of the
Town fundraiser where The Secret Service provides the trash service for the event.
Through its involvement with the chamber and other activities, The Secret Service has garnered accolades and
references from many community leaders including State Representative Rob Eissler and SMCWCC President
Karen Hoylman to name a few. The Secret Service has also been nominated twice to receive the Montgomery
College Small Business of the Year award.
We have donated our services to the SMCWCC, the Montgomery County Food Bank, the American Heart
Association, the American Lung Association, the Susan G. Komen Breast Cancer Foundation, The United Way,
and to various schools in and around The Woodlands raising money to increase or enhance school resources.
Our most committed volunteer efforts have been for the ABC television show
Extreme Makeover: Home Edition. The first house we helped with was in
East Bernard, TX., where we spent two days helping to clean up the work site in and
around the new home built for the Kubena family, whose twin seven-year-old girls both
have leukemia. (Season 3, Episode 18).
The second Extreme Makeover house we helped with was for the Johnson family in 2010 on the south end of
Houston. Eric and Elaine Johnson, who have five daughters of their own, run a marriage counseling service in
the inner city, helping keep parents together, and keeping kids from growing up in broken homes. (Season 8,
Episode 3).
We are in this business to give the consumer what we would want from a cleaning service, and to a larger
degree, from EVERY service: sincerity, concern for your satisfaction, a fair price and good value. If you think
your phone company, your cable company, your last cleaning service, your bank or mortgage company, your
doctor, or even your hairdresser treats you better than The Secret Service, then we aren't doing our jobs.
Hire the insured and bonded cleaning services of The Secret Service today. We would be honored to work for
you. 281.610.4065.
| OPERATING PRINCIPLES |
| COMPANY HISTORY AND PHILOSOPHY |
| COMMUNITY SERVICE AND CONCLUSION |
| 10TH ANNIVERSARY SPECIAL: NAME YOUR PRICE |
| 2012 is a milestone for The Secret Service, Cleaning Service. We are celebrating a decade in business,and we want you to celebrate with us! Now through May, we want you to NAME YOUR PRICE! Sign up for recurring commercial or residential cleaning service and you tell us what you want to pay! |
